Dampener checkup

If you have any problems with your dampeners, we request you to take a few images of your arm and the dampeners mount points. This is to make sure they’re correctly installed, and to see if there are any other visible problems with the rig.

Please mimic the six images below, making sure you get the content of the orange marks on each one.
Send the images and a description of the problem you have to our support team and we’ll help out as soon as possible!


Dampener check - roll
Roll dampener from the side.
Dampener check - tilt
Tilt dampener from the front. Frame the Black's serial as well.
Dampener check - roll and tilt
Roll and tilt dampener from the top/back.

Dampener check - vertical
Vertical from the top.
Dampener check - vertical side
Vertical from the side.
Dampener check - serial
Dampener serial (if you have any - not all dampeners do!).
Flowcine